Shipping Policy

Order Processing

All orders are processed within 1-3 business days after payment is received and verified. Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. Customers will be notified of any significant delays.

Shipping Timeframe

Once your order has been processed, it will be shipped within 10 business days from the order date.

Estimated delivery times:

• Standard Shipping: 3-10 business days

• Delivery times may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Tracking updates may take up to 24-48 hours to appear after shipment.

Shipping Rates

Shipping charges are calculated at checkout based on the delivery destination, package weight, and selected shipping method.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided during checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support team within 7 days of delivery. We will work with the shipping carrier to investigate and resolve the issue.

Delivery Delays

While we strive to ensure timely delivery, we cannot guarantee delivery dates and are not responsible for delays caused by carriers, weather events, customs processing, or other circumstances beyond our control.

Contact Us

If you have any questions regarding your order or shipping policy, please contact us at:

Email: BARK5THAVENUE@outlook.com
Business Hours: Monday-Friday, 9:00 AM - 9:00 PM (EST)

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Shipping Commitment: We aim to deliver all orders within 10 business days of ordering, providing customers with reliable and transparent service. 📦🚚